Successful completion of this Masterclass will give the participants enhanced clarity around the factors underpinning their clients’ decision-making and experience greater confidence in managing negative responses from clientele. They will engage in a process of reflective journaling to gain greater insight into the variety of communication styles they will encounter when dealing with the general public.

Course curriculum

    1. Masterclass Three Overview

      FREE PREVIEW

    1. Overview and Training Outcomes

    2. Training Video

    3. Module Transcript

    4. Exercise

    5. Quiz Module 1

    1. Overview and Training Outcomes

    2. Training Video

    3. Module Transcript

    4. Quiz Module 2

    5. Key Takeaways

    1. Overview and Training Outcomes

    2. Training Video

    3. Module Transcript

    4. Exercise

    5. Quiz Module 3

    6. Key Takeaways

    1. Overview and Training Outcomes

    2. Training Video

    3. Module Transcript

    4. Quiz Module 4

    1. Overview and Training Outcomes

    2. Training Video

    3. Module Transcript

    4. Checklist

    5. Declined Recommendations Waiver

    6. Quiz Module 5

About this course

  • $275.00
  • 27 lessons
  • 1.5 hours of video content
  • Available for 10 weeks post purchase
  • 2.5 points of NZVA, AVA, and RACE accredited CPD
  • * All prices are in AUD, GST inclusive

Course Accreditation

This Masterclass is continuing Professional Development accredited by the following organisations: